To all clients, partners and associates

We have a new phone number and we wanted to let you know about it.

Our new phone number is
03-7731 7171 ( Main Line )
03-7731 6717 ( 2nd Line )
03-7731 8717 ( Fax )
Please only use our new phone number from now on. Thank you

May 17, 2022

To all clients, partners and associates

We have a new phone number and we wanted to let you know about it.

Our new phone number is:03-2742 7968

Please only use our new phone number from now on. Thank you

Mar 8, 2022

We are sorry that our office phone line is experience some system issue , kindly contact 03-2742 7968 for the time being.
Thank you for your understanding!

Feb 28, 2022

Find Your Ideal Real Estate Mentor With These 14 Strategies

1. Make Connections Through Existing Relationships

Finding a mentor is very important. Ways to do that are to look for people you have a relationship with—from high school, college, a club, an industry group like the Urban Land Institute—and reach out. I think the most important thing people can do is ask for an informational interview. Not to say, "I'm looking for a job." Just say, "I'm looking to build my network. I'm looking to learn from you."

2. Surround Yourself With Successful People

I've found most people enjoy giving back and helping those earlier in their careers—I know I do. Find someone that's already done what you want to do and work to build a relationship with them. Don't ask someone to be your "mentor"—surround yourself with successful people and add value to their lives. They'll give you all the knowledge you need.

3. Give More Than You Receive

Remember that mentors get to the level that they are on because of the knowledge and years of experience that they have put towards their trade. They will have little time, so think further than just a lunch invite. Offer assistance where they may need filling. You are then giving each other more value, actual experience and deeper mentorship.

4. Look For Compatibility In Values, Knowledge And Experience

Finding a mentor in real estate is vital for setting a strong foundation for any newcomer. Things to look out for in a compatible candidate are values, knowledge and experience. It’s easy to find the top producer in your office and try to have him or her commit to you as a mentor, but if there is no chemistry and mutual benefit to both parties, then it may not be a match. Always follow your gut.

5. Offer To Work For Knowledge Gained

Offer to work for the knowledge gained for free and ask if there is any way that could be possible. With any luck, you will have a taker that you can aid and learn from.

6. Keep An Open Mind

I have found that the agents who maintain an open mind about learning new techniques and methods have a much better chance at success. Sticking to old methods and patterns doesn't encourage growth. Learn from someone with a proven track record. Take them to lunch and talk!

7. Communicate Your Why

Be self-aware, communicative and proactive. Authenticity and grit are so powerful. If you want someone to invest in you, communicate why. Know what your goals are and what you are willing to do to achieve them. Most people see someone who is successful and want to be like them, but they don't want to put in the work or make the sacrifices necessary to get where that mentor is. Say why you're different.

8. Ask Plenty Of Questions

Ask questions. New agents should ask questions to fellow agents in the market. Ask who has a reputation of mentoring new agents and what their style is. Set up interviews and assess if the mentor would be a good fit with your own personality and work ethic. Come up with a value proposition. Instead of just asking what they can do for you, tell them what you will bring to the table.

9. Reach Out To Lone Rangers

We are in the midst of major brain drain in real estate, with seasoned agents coming off their best year ever ready to retire. Look at the top producers who are the lone rangers and have resisted the team model. Meet with them and offer to provide free services—sitting open houses or covering for a vacation. They can be your mentor and you can be part of their exit strategy.

10. Find A Company That Offers Certified Mentors

Finding a mentor is critical for success. New agents need to find a company that offers certified mentors or coaches. New agents don't have the arsenal to go it alone. Having a certified mentor or coach by your side during the first few transactions is the key to success and agent retention.

11. Look For Character, Values And Lifestyle

Find people you aspire to be like. It's not just about success; it's the character, values and lifestyle they embody. A mentor is someone who is able to lead by example and who can share with you the steps they took to get to where they are. Be sure that you're selecting someone who can align you with the person you want to become.

12. Intern For Top Producers

A great strategy for new agents in need of a mentor is to research agents who sell the type of properties you would like to sell, in the neighborhoods you would like to work in, and ask to intern for them for free. Busy agents are always looking for helping hands and not being on payroll should enable you to shadow these agents. The information you will learn from these top producers will be invaluable.

13. Don't Overlook The Value Of Peers

Mentors are great, but don't fool yourself into thinking that the mentors are older and wildly more successful. If you want a mentor, go out and make friends with other agents and brokers. Once you start sharing ideas, you'll see how valuable your peers can be. Also, rather than look for one mentor, look for many. Everyone has something to share.

14. Be Open And Honest

Be open and honest about your goals and weaknesses when meeting a new mentor. Transparency and trust are key for any mentor/mentee relationship—don’t be afraid to be open about where you struggle. Real estate may be seen as an industry full of bravado, but those that show vulnerability will be able to forge deeper mentorship relationships that will be even more mutually impactful.

From a Very Experience Real Estate Agent

Sep 9, 2021

How To Overcome Buyer And Agent Frustrations

Don’t: Get Frustrated Or Fatigued

As a buyer in this market, especially a first-time homebuyer, you may be facing a “David and Goliath” scenario, where you’re getting beat out by cash offers or stronger finance offers on homes. Another factor is that there are a lot of investors out there buying homes, many of whom are buying in cash or putting money down and waiving inspections and appraisals, which can be frustrating. It is so important to remember that success is where preparation meets opportunity, and if it were meant to be, it would be.

Do: Step Into Your Power

Consider your options and whether it is time to look at homes that are without as many offers or have been on the market for a longer period of time. That way, you have a more controlled atmosphere where there aren’t many offers on the table. If you notice that a home has been on the market for a long time, even if you think it’s overpriced, make an offer because there’s a chance that you will be the only offer, and if that’s the case, you have better odds.

As an agent, talk to your client about what it looks like if you have to accept a home as-is, or potentially even waive the appraisal. Help them to weigh out the pros and cons of doing something like that.

Don’t: Fail To See The Potential In A Property

It is important as a buyer to be able to have a visionary’s eye for all the potential a property holds. There have been so many cases in which I see a buyer pass on a great home because their expectations did not match the current reality of the home perfectly to their vision. Yet, all the home needed was some TLC to look brand new or, even better, custom-made. You don’t necessarily have to fall in love with everything you see during inspections — it is okay to put a little sweat equity in the home to see its full potential revealed.

Do: Keep A Positive Attitude

With both buyers and real estate agents, it is important to maintain a positive attitude. Especially as the agent, you have to stay positive for your client. This is not the time to mirror your client. You have to be the voice of reason and you have to be the voice of help. You are there to help guide them through this process.

It’s very important to keep a positive attitude because when your client loses a couple of times, it’s tough! No matter what is going on, you never want them to see you sweat. Reassure them that you are going to find them the right home.

It is important for both the buyer and agent to stay in communication throughout the whole process. After all, as an agent, if you aren’t keeping your clients informed about the pros and cons of the market, they might feel misled, and you definitely don’t want that.

Stay positive. Communication is going to be key. Continue to facilitate a positive experience, and do your due diligence to follow these do’s and don’ts for overcoming buyer and agent frustrations.

From Forbes

Sep 9, 2021

Aug 11, 2021

Also known as the Circle Line, this third MRT line will play the crucial role of cutting short the distance for those who need to transfer between the MRT lines (Kajang and the upcoming Putrajaya), the LRT line (Kelana Jaya, Ampang/ Sri Petaling), as well as the KTMB Komuter lines.

Apr 15, 2021

Three Essential Ways Realtors Provide Value In Today’s Market

If you’re looking to buy or sell a house in today’s market, the idea of working with a real estate agent or broker may feel outdated. You might wonder while scrolling through iproperty or propertyguru, “Why would I pay a 3% commission to someone when I could just do it myself for free?”

The instant gratification of real estate apps is appealing, and the sticker shock of that 3% on your single biggest asset is very real. But focusing only on that number doesn’t give you the full picture. When you partner with a broker who is an expert in your market and is committed to helping you reach your goal, you end up saving money, time and hassle.

In our current market, the new school is actually old school. Brokers no longer get a book delivered every couple weeks with all the new local listings like we did 30 years ago. We use technology, but we rely on tried and true techniques to create our own books — generating leads, building relationships and figuring out how to get the right houses in front of the right people.

Here are three ways realtors continue to provide value in the modern real estate market.

Defusing Emotional Decisions

I believe the single biggest value of a realtor is taking the emotion out of a transaction. That doesn’t mean I’m indifferent. If I’m not emotionally invested in your outcome, I wouldn't work with you. But a broker is able to keep a cool head and stay focused on the end game in a way that is difficult for buyers and sellers. I’d estimate that around 50% of the real estate transactions I’ve seen without realtors involved have failed, and approximately 10% have even ended in avoidable litigation. It’s invaluable to have a neutral third party to lead the negotiation process and de-escalate emotional decision-making.

Leveraging Local Knowledge

High-level realtors have deep roots in their local community. They know the area inside and out, and they’ve developed close relationships with a large network of vendors and lenders. Real estate apps may provide a user-friendly platform, but they simply can’t compete on this front. They can’t offer that level of personal interaction or community knowledge, and they can’t tell you accurately what your home is worth.

I have long-standing professional relationships that I rely on to protect my clients’ interests. If I’m concerned about a buyer’s financing, I will call the lender directly and ask questions — and I know that there’s no lender in town who would lie to me. If a sale depends on getting a home repair done on a tight budget and timeline, I can call in a favor with a contractor who will make it happen under their usual price because I send them a lot of business.

Getting You What You Want

When working with a seller, a realtor’s job is to help them define a realistic goal and negotiate terms to support that outcome all the way to closing. This process can be broken down into three main steps:

1. Marketing the best home possible, to as many people as possible.

A great realtor is a great marketer. With technology changing rapidly, realtors have to develop marketing strategies that reach a wide audience. Before you work with a realtor, learn about their approach to marketing. Are they only targeting local buyers? Do they have a plan for pursuing buyers moving to your area from other cities and states?

2. Get into a contract with the best terms.

When defining terms for a sale, most people only think about price. But other terms can make a huge difference for a seller — for instance, getting the buyer to take your home as-is, asking for non-refundable earnest money from serious buyers, or negotiating a few months where you can rent your home back while you manage your move.

The main reason sellers give for not wanting to list their homes is that they haven’t yet found another one they want to buy. They’re afraid of being forced to move before they’re ready, but a broker has the solution to this problem. Our agency often manages chain sales, where we find the next home for a seller while selling their current home, with everyone going into a contract at the same time. Brokers are a single source of real estate information, so you don’t have to worry about getting stuck without a place to live as you might selling through an app.

3. Defending outlined terms until closing.

A realtor has to stay focused on a seller’s goal throughout the transaction, negotiating the best terms upfront and fighting for them until closing. This involves developing specialized knowledge about their market and advising their client about ways to get their desired outcome.

In my experience, home inspections and financing are the two biggest reasons that a home doesn't make it to closing. At times, I’ll advise a client to get a home inspection ahead of time to eliminate buyer concerns, or I’ll call the lender to verify information about the buyer and see if there are any red flags. All of these pre-negotiation steps help protect the seller and close with their ideal terms.

It's a misconception that real estate apps have made realtors obsolete. Of course, you could do it all yourself, but you will always get more value and a better outcome by working with a professional.

Mar 21, 2021

How To Work In Real Estate With Your Spouse

Throughout my years as a real estate agent, I have been asked a lot of questions and usually, one of the top questions I get asked after revealing to someone that I work with my wife is, "How do you work with your spouse?" Some people say that there is no way that they could work with their partner, and what I found over the years is that making a successful business with your spouse takes work. If you are looking to start working with or are already working with your spouse or significant other and want to become a real power couple, here are three things you should know.

Define your roles.

At the beginning of your working relationship, it is vital to establish what each person's role is and identify the key things that they will be responsible for. Once you have established each individual's role in the business, you'll begin to operate more harmoniously. With the Panozzo Team, we split our roles to where I handle the front-end of the business, sales, training, motivating and marketing whereas my wife handles the back-end of the business, completing contracts and communicating with lenders, our support staff, our listing coordinator and our transaction coordinator. If you are thinking of getting into business with one another, take a piece of paper and write down each of your strengths and each core responsibility of the business, then use these lists to assign roles. If there is a skill you share, split the corresponding responsibility down the middle. Remember, just because one person is good at one thing, it doesn't mean the other person also has to be good at it.

Stay in your lane.

Once, our transaction coordinator asked me about something on the backside regarding a contract, I jumped in thinking I was being helpful and misspoke. I got in a lot of trouble for that one. Another time, an agent mentee asked my wife what the plans were for social media, but since she doesn't have any business with that, she didn't answer because, even though she knew the plan, she wouldn't overstep her bounds. Since then, my wife and I have learned how important it was that all team members are on the same page and that each of us stay in our own lane. What I've found is that by staying in our lanes, we end up having these unbelievable moments where our roles overlap a little bit on each side and that is where the magic happens. This resulted in doubling our business because we each excelled in our individual roles — our business as a whole saw the biggest benefit. Once you have set expectations and defined your roles, if you have any personnel working with you, make sure they know what your roles are, too, so that they don't have any miscommunication or confusion regarding who to report to.

Improve your communication.

Just like it's important to know one another's love language, it's also super important to know each other's communication style in work environments. My wife and I have even gone to the extent of doing DiSC profiles and really studying what one another's profiles mean. From the assessment, I learned that communication-wise, I am the type of person that can make decisions on-the-fly whereas my wife needs more time to process a decision. Although we both end up coming to the right or same answer, it is just a difference in timing and processing. After taking the DiSC assessment, I now know that if I'm going to propose something new, I should put it in a written format since my wife is a visible learner. I know to be patient while she thinks things through and makes an educated decision. To improve communication with your spouse, both of you should take some time to take some sort of communication assessment and completely understand each other's communication styles. Another communication habit to adopt is to sit down and sync up your calendars every Monday morning so you know what everyone will be working on. If things change throughout the week, simply adjust accordingly and adapt to the change. By doing so, you will always know where everyone is and what they're working on so you never miss a beat.

Separate the professional and the personal.

After all these years of growing our real estate business together, my biggest takeaway is how important it is to schedule time apart from work, as business partners, and make time for being husband and wife. After creating momentum in your business, you'll find that you both genuinely enjoy discussing business and will find yourself in the business-love boat all the time. My wife and I schedule a date night once a week and always try not to talk about business for the entire duration — even though we quickly end up talking about the most recent client transaction after 10 minutes. We've realized how much we truly love what we do and how doing it together is what makes it all worthwhile.

By following the tips above, your relationship with your life/business partner will become stronger and your work experience will be more meaningful than the commission checks.

Mar 21, 2021

How Targeted Ads Have Redefined Real Estate Marketing On Social Media

While online listing platforms present the information when you search for a property, social media is proactively showing them to you — even when you didn’t ask for them. Because of this, the relationship between property-hunters, real estate agents and the leading online listings platforms has dramatically evolved since the adoption of social media for real estate marketing.

From Reactive To Proactive

Targeted ads were designed to follow you around, sometimes even when you’re offline. They “make things happen” instead of waiting for you to reach out. Are they effective? You bet they are. Are they invasive? That’s for you to decide.

Online property-search companies used to be ready to show you availabilities whenever you were willing to move. Since the adoption of social media, they have been forced to adapt in order to compete for your attention. Because of that, dominant listing platforms, landlords, and real estate agents alike have begun to allocate a significant portion of their marketing budget and their time to social media.

Digital Is Hot, Physical Is Not

Since early 2020, people have understandably adopted a precautionary posture when it comes to exposure to crowded spaces and locations with a high rotation of human beings. Since then, touring properties through online virtual tours and real-time video has become wildly popular, while open houses and gatherings have become practically obsolete.

Either through investing their money or their time, real estate agents have joined the game of proactively reaching out to potential clients by growing their social media presence. For the first time in history, we are beginning to hear about celebrity real estate agents who have made six-plus figures a year by primarily acquiring new clients through social media platforms such as TikTok, Snapchat or Instagram.

Real Estate Courtship Through Social Media

A landlord’s behavior when advertising properties on social media is designed to persuade property hunters to commit. A patient dynamic begins with retargeting ads and showing properties often as well as in their best light. At the end of this courtship, a legal contract requires you to stay for at least a determined period. In the past, you searched for a property. Today, the properties are searching for you.

Recommendations For Property Hunters

Remember, you have the ultimate say. You may choose to opt out of targeted ads through your browser settings and turn off offline tracking. You may follow and unfollow accounts that are proactively competing for your eyeballs. Similarly, many people appreciate that the content appearing on their newsfeed is appropriate to their needs and desires, which is also a valid opinion.

Nevertheless, I have to admit that searching for a specific term online today is like throwing a piece of bread for a pigeon. Before you know it, there will be dozens of them fighting to get a crumb of your attention. Remember, you (still) have the ultimate control and can choose how to proceed.

Recommendations For Real Estate Agents

In my experience, every successful agent has grown some kind of social media presence, so I’d recommend you get in the game. You may choose whether to allocate more time or more money to this particular medium, but you need to build a social media following. Yes, there are always exceptions — but my commitment to you is to vocalize my views on what I have experienced the new status quo to be. Advertising through social media platforms is here to stay. Forbes

Mar 21, 2021